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Job Details

Editorial Director

Company name
Synchrony Group

West Chester, PA

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Job Description

The Editorial Director oversees and manages internal Editorial Services personnel and external freelance editors as needed to accommodate workflow and timely delivery of projects while maintaining the highest standards of quality and accuracy. The Editorial Director plays a key role in establishing, evaluating, and maintaining departmental policies and procedures, as well as ensuring adherence to these procedures and prioritizing work schedules. The Editorial Director also has primary responsibility for assigned departmental personnel, including employee recruitment, mentorship, and retention. Accountabilities include team leadership and development, and the efficient and high-quality execution of editorial services within industry regulations and requirements for promotional medical communications.

This is a full-time position, on-site in our West Chester Corporate Office

Job Duties

Manage editorial workflow for promotional education and marketing communication materials (eg, slide presentations, meetings materials, brochures, print and digital selling tools, promotional mailings, video scripts, websites, and other digital assets) and regulatory documents

Work closely with the Project Management and Medical Services departments to ensure proper resourcing and review/revise policies/procedures as needed to increase department efficiency

Proactively assist colleagues across departments with editorial- and resourcing-related problem-solving, troubleshooting, and brainstorming, including development of new editorial policies/procedures if appropriate

Collaborate with Medical Services and Creative Services department personnel to ensure accuracy of content and convey editorial comments 

Attend product status meetings as required as the senior representative for upcoming or in-progress editorial projects

Assign work to department personnel, and review work to provide guidance/feedback as needed

Contract with and provide guidance to external freelance editors to accommodate departmental workflow; monitor quality of work and provide feedback as needed

Create, maintain, and ensure adherence of department personnel to project-, product-, and client-specific style guides where applicable to ensure consistency across projects

Ensure communication of internal style to all internal team members as well as external contract editors and writers; communicate changes in style to team members to ensure consistency/accuracy across projects

Fact-check, substantively edit, and proofread all promotional materials (eg, slide presentations, meetings materials, brochures, print and digital selling tools, promotional mailings, video scripts, websites, and other digital assets) and regulatory documents

Annotate and cross-reference promotional materials for submission to client medical/legal/regulatory review

Attend client medical, legal, and regulatory department review meetings and incorporate changes resulting from those reviews

Check layouts and digital programming for completeness and accuracy against manuscript drafts 

Check incorporation of changes into layout document or programmed digital files by the Creative department at various stages of the project lifecycle

Serve as subject-matter expert with regard to the followingL AMA style, grammar, and usage, copyright permissions to reproduce figures/tables and obtain permissions from publisher, promotional education/communication guidelines, and regulations

Provide guidance regarding administrative tasks to aid in the efficiency of the Editorial Services department

Job Requirements:


Bachelor's degree (science or English degrees preferred)

5-7 years’ pharmaceutical/medical editing experience

1-2 years’ experience managing personnel

5 years’ experience specifically working as an editor for a medical communications agency or pharmaceutical  marketing department preferred

Familiarity with electronic document review systems

Key Competencies

Effective leadership skills

High level of integrity, confidentiality, and accountability

Well-developed professional communication skills, including written and interpersonal

Excellent organizational, prioritization, and time management skills, with a track record of attention to detail and ability to manage group priorities to meet timelines

Knowledge of industry guidelines, regulations, and requirements

Ability to train and provide management and developmental support to direct reports in preparation for future positions

Ability to identify key issues; creatively and strategically overcome challenges or obstacles

Ability to prioritize, coordinate, and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals

Outstanding knowledge of grammar and usage, medical writing style guidelines (ie, AMA Manual of Style), and promotional activity regulations and specifications

Familiarity with general scientific concepts and ability to grasp more complex scientific applications

Expert knowledge of Microsoft (MS) Word and PowerPoint applications

Proficiency in MS Excel and Adobe® Acrobat applications

Additional Information

Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.

All your information will be kept confidential according to EEO guidelines.


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Synchrony Group

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