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Editor Agent - Military veterans preferred

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San Jose, CA

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Job Title: GDE Local Triage Specialist Triage Specialists are responsible for handling high profile, sensitive internal escalations regardinglocal data. Candidates should be able to complete semi-technical investigations and master a varietyof internal debugging tools.The role requires sound judgement as you apply various policies to complex edge cases as well asexcellent communication skills over the phone, in person, and over email to everyone from internalteams to senior employees. Triage Specialists also handle special projects that require deep andcareful analysis. Requirements:\u2756 BA/BS degree or 2-3 years of relevant experience\u2756 Excellent written and verbal communication skills\u2756 Ability to easily pick up, understand, and apply technical terms and processes\u2756 Can easily learn new technical tools and understand backend functionality\u2756 Detail oriented, proactive problem solvers\u2756 Self motivated

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Company Profile
Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide and approximately 260, 200 employees as of December 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.

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