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Commercial Banking - Procedures Editor

Location
Chicago, IL

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Commercial Banking - Procedures Editor','180053817','!*!
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.
 
Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
 
The Commercial Banking Procedures Team within Regulatory Operations supports Commercial Banking through the end-to-end management of online procedure libraries. This includes initial library creation, publishing, ongoing maintenance, procedural communications, and managing the annual review and attestation of procedural and supporting documentation.
 
The team is seeking a Procedure Editor who will be responsible for supporting the day-to-day editing and maintenance process for published documents as assigned.
Core Responsibilities:


Manage a queue of ongoing business as usual (BAU) change requests received from business partners for updates to already published documents.

Manage the annual attestation process for a defined set of published documents. Includes annual review schedule management and completing related change requests.

Ensure documents conform to prescribed templates and style guidelines by performing the following editing and publishing tasks (often directly in RoboHelp software):


Applying style standards and utilize project processes and templates.

Translating procedures from passive voice prose to active voice, using numbered lists and if-then tables as appropriate.

Identifying keywords to enhance search results.

Incorporating reviewers' edits and answers, and finalizing documents for publication.

Conduct time-sensitive quality-assurance checks/peer reviews for other team members.

Assist with posting supporting documentation and generating updates in defined publishing application.

Update SharePoint list items to help track the workflow of BAU procedure changes.

Provide any information necessary to support communications related to procedural changes.','!*!Qualifications:


3 years of business writing experience, particularly editing and reformatting detailed procedural documents into succinct, easy to follow steps.

Competency with external style guides. (Chicago Manual of Style, Microsoft Manual of Style for Technical Publications, and AP Stylebook)

Competency with Office applications (Word, Excel, PowerPoint, Visio) and SharePoint.

Excellent attention to detail

Demonstrated organizational and time management skills. MUST be able to prioritize work loads, multitask, and react quickly to consistently changing business expectations.
Preferred Qualifications: 

BA/BS degree or equivalent work experience in financial services

Knowledge of financial services functions, operations and awareness of regulatory and compliance environments

Working knowledge of Adobe RoboHelp.

Proficiency leveraging SharePoint for collaboration and workflow purposes.

Ability to multi-task effectively and leverage internal resources

Demonstrated interpersonal skills, team player, with an ability to build effective relationships at all levels of the organization
 ','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Other','US-IL-Chicago-Chase Tower Chicago / 10468','','COMMERCIAL BANK','Full-time','Standard','Day Job','','J.P. Morgan','J.P. Morgan','','','Commercial Banking - Procedures Editor

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