Acts as a member of the Senior Leadership team for Service Operations, representing the organizations communications requirements. Creates and executes strategic communication programs. Sets priorities for or with project teams, including developing and delivering communication plans, supporting necessary work and measuring results.
Understand and support the Aetna brand.
Understand how communications solutions will support Aetnas ability to succeed.
Proactively and consistently make connections to the larger enterprise context.
Commitment to measuring effectiveness, actively reviewing results and willingly making adjustments to improve effectiveness.
Develop communication strategies using best practices, innovative ideas and audience insight.
Integrate strategies, and connect the dots between messages, timing and activities being carried out by other communication professionals.
Develop and execute communication plans.
Identify and resolve communication needs for complex technical, operational or organizational problems.
Sets priorities for or with project teams, including developing and delivering communication plans and supporting necessary work.
Align separate communication efforts with overall Aetna communications messages and goals.
Measure progress and results, adjust as needed to achieve necessary outcome.
Ensure that all communications are error-free, accurate, appropriately approved and consistent with Aetnas core values.
Experience developing and executing successful communication programs at the enterprise level or for major business organizations.
Experience in writing and editing all kinds of communication on short notice and as part of long-term initiatives..
Track record of proactively identifying and pursuing relevant opportunities that resulted in increased audience awareness and understanding of the core message(s).
Demonstrated ability to build relationships, integrate strategies, and connect the dots between messages, timing and activities under other leaders influence.
The highest level of education desired for candidates in this position is a Bachelors degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Communications/Aetna Certified Communicator is desired
Employee communications/4-6 Years
Communication Development - Executive level presentations/4-6 Years
Member communications/1-3 Years
Provider communications/1-3 Years
Microsoft Word/4-6 Years/Power User
Microsoft PowerPoint/4-6 Years/Power User
Microsoft Outlook/4-6 Years/Power User
Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User
Telework considered only for unique circumstances.
ADDITIONAL JOB INFORMATION
This position provides internal communication support for Service Operations, one of the largest organizations within Aetna. The incumbent partners closely with Service Operations leadership to develop and execute a communications strategy that supports the needs of the business and fosters employee engagement.
Position can be filled in any of the Service Operations strategic locations.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidates data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Aetna is an Equal Opportunity, Affirmative Action Employer
Aetna Life Insurance Company
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Aetna Life Insurance Company
Website : http://www.aetna.com
Aetna Inc. operates as a diversified health care benefits company in the United States. The company operates in three segments: Health Care, Group Insurance, and Large Case Pensions. The Health Care segment provides medical, pharmacy benefit management, dental, behavioral health, and vision plans on an insured basis, and an employer-funded or administrative basis. This segment also provides Medicare and Medicaid products and services, as well as other medical products, such as medical management and data analytics services, medical stop loss insurance, workers' compensation administrative services, and products that provide access to its provider networks in select markets. This segment offers its products and services to multi-site national, mid-sized, and small employers, as well as individual customers. The Group Insurance segment provides life insurance products comprising group term life insurance, voluntary spouse and dependent term life insurance, group universal life, and accidental death and dismemberment insurance; disability insurance products; and long-term care insurance products, which offer benefits to cover the cost of care in private home settings, adult day care, assisted living, or nursing facilities. This segment provides insurance products principally to employers that sponsor its products for the benefit of their employees and their employees dependents. The Large Case Pensions segment manages various retirement products, including pension and annuity products for tax-qualified pension plans. The companys customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care providers, governmental units, government-sponsored plans, labor groups, and expatriates. Aetna Inc. was founded in 1853 and is headquartered in Hartford, Connecticut.